Pet portrait terms of service

For commercial and illustration work outside of pet portraits, please message me directly for terms of service.

By commissioning me, you are agreeing to the following terms:

Payment:

  • Payment is taken upfront, in full, before any work begins. I accept Paypal, Venmo, or Cashapp. I do not offer payment plans at this time. However, if you commission multiple pieces of work, you can pay for each individual one, in full, one at a time.

    • Please note: I only accept USD and do not accept any form of cryptocurrency.

  • Pricing is based on the complexity of the animal: coat, pose, type of animal, and the number of animals. Because of this, prices may vary.

Process:

  • You will be sent a sketch to approve where you are able to make pose adjustments and additional requests if needed. I reserve the right to add an extra charge if the additional revisions succeed the original concept you were quoted on.

  • After the sketch is approved, it will be inked and colored. You may ask for small alterations at this stage, but major changes may result in an additional fee.

  • I reserve the right to post any stage of the commission on my website, social media, etc.

    • Please clarify if there is a firm deadline, or if this is a gift so I withhold uploading/posting until the appropriate time.

  • I will inform you of the expected completion date once all of the details on the project are provided. You will be updated frequently and notified of any delays in the process immediately during the commission process.

  • Once the commission is complete, you will receive a print-ready PDF file in 300 DPI. The default file size is 8.5 x 11 inches, so please let me know if you would like it in a specific size.

  • Please note: these portraits are digital and there is no physical product.

Refunds:

  • If you would like a refund before the sketch is completed, you will be refunded 90% of the full amount, while I retain a 10% convenience fee. If the refund is requested after the sketch is approved, you will receive a 50% refund. If the final illustration is already in the color process, a refund will not be available.

  • If I cancel the commission at any stage, 100% of the payment will be refunded to you immediately.